Shipping policy

Shipping Policy

Thank you for shopping with Cheapest King. We are committed to delivering your order as efficiently as possible.

Order Processing

  • Orders are typically processed within 1–5 business days after payment is confirmed.

  • Orders are processed Monday through Friday, excluding weekends and public holidays.

  • During peak seasons or promotional periods, processing may take slightly longer.

Shipping Time

We currently ship to Australia.

Estimated delivery time:

  • Australia: Approximately 10–30 business days after dispatch.

Please note that delivery times are estimates only and are not guaranteed. Actual delivery times may vary depending on factors beyond our control, including customs clearance, carrier delays, weather conditions, public holidays, and high shipping volumes.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information (where available).

Please allow 3–7 business days for tracking information to become active after your order has been dispatched.

Delays

While we strive to deliver all orders within the estimated timeframe, occasional delays may occur.

If your order has not arrived within 30 business days after shipment, please contact us at 2336509489@qq.com, and we will be happy to investigate the shipment with our logistics partners.

Customs & Import Duties

Most orders shipped to Australia do not incur additional customs duties or import taxes. However, any customs charges, taxes, or import fees imposed by local authorities are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us within 7 days of the delivery date (or expected delivery date if tracking indicates an issue).

We will work with the shipping carrier to investigate the matter and provide an appropriate solution.

Contact Us

If you have any questions regarding your order or shipping, please contact us at:

Email: 2336509489@qq.com